Terms & conditions
The service ‘Crawler Insights’ is offered over the internet in the form of Software-as-a-Service (SaaS) by the company LM Media registered in the trade register of the Chamber of Commerce under number 57798257. The use of Crawler Insights is subject to the following terms and conditions. Using Crawler Insights constitutes acceptance of these terms and conditions. Any deviations from these terms and conditions are only binding if Crawler Insights has provided written confirmation of their acceptance.
Article 1. Use of the service
1.1. With Crawler Insights you can identify crawlers on your website.
1.2. To use Crawler Insights you first need to register. After completing registration Crawler Insights will verify whether your application is to be approved or not. You will be notified about the decision.
1.3. You must protect your account from access by unauthorised parties by means of the username and password. In particular you must keep the password strictly confidential. Crawler Insights may assume that all actions undertaken from your account after logging in with your username and password are authorised and supervised by you. This means you are liable for these actions unless and until you have notified Crawler Insights that someone else knows your password.
1.4. Crawler Insights processes your personal data. You give your consent for all forms of processing within the scope of the service. Please consult the Crawler Insights privacy statement for more information.
Article 2. Terms of use
2.1. It is not permitted to use Crawler Insights for any purpose that violates Dutch or any other applicable laws or regulations. This includes matters such as using the service for the storage or transmission of data that is slanderous libellous or racist.
2.2. Should Crawler Insights discover that you are in breach of any of the above or receive a complaint alleging the same then Crawler Insights may intervene to end the violation.
2.3. If Crawler Insights is of the opinion that the continued functioning of computer systems or network of Crawler Insights or third parties is actually or under threat of being damaged or jeopardised for example through excessive transmission of email or other data leaks of personal data or virus activity Crawler Insights may take all steps it deems reasonably necessary to end or avert this damage or jeopardy.
2.4. Crawler Insights is at all times entitled to file a criminal complaint for any offences committed through or using the service.
2.5. Crawler Insights may recover from you all damages it suffers as a result of your violation of these terms of use. You agree and indemnify Crawler Insights against all third-party claims arising out of your violation of these terms of use.
Article 3. Availability and maintenance
3.1. Crawler Insights makes every effort to ensure that the service is available at all times but makes no guarantees about uninterrupted availability.
3.2. Crawler Insights actively maintains Crawler Insights. In the event that maintenance is expected to negatively impact availability Crawler Insights will carry out this maintenance at night (between 11:00 p.m. and 7:00 a.m. local time). Maintenance is announced in advance whenever possible. Emergency maintenance can take place at any time and without prior announcement.
3.3. Crawler Insights may from time to time adapt Crawler Insights. Your feedback and suggestions are welcome but Crawler Insights ultimately decides which adjustments it will or will not make.
Article 4. Intellectual property
4.1. The Crawler Insights service the accompanying software and all information and images on the website are the intellectual property of Crawler Insights. None of these items may be copied or used without the prior written permission of Crawler Insights except and to the extent permitted by mandatory law.
4.2. Information you store or process using the service is and remains your property (or the property of your suppliers or licensors). Crawler Insights receives a limited licence to use this information for the service including for future aspects thereof. You can cancel this licence by removing the information in question and/or terminating the agreement.
4.3. If you send information to Crawler Insights for example a bug report or suggestion for improvement you grant Crawler Insights a perpetual and unlimited licence to use this information for the service. This does not apply to information you expressly mark as confidential.
4.4. Crawler Insights shall refrain from accessing data you store or transfer using Crawler Insights unless this is necessary for effective provision of the service or Crawler Insights is forced to do so by law or order of competent authority. In these cases Crawler Insights will make every effort to limit access to the information as much as possible.
Article 5. Compensation for the service
5.1. The use of Crawler Insights is subject to a fee which is due every month. The fee must be paid in advance.
5.2. Payment is possible through direct debit order by making a wire transfer to the account of Crawler Insights by credit card by PayPal money transfer or as explained further on the website.
5.3. Because the service is started directly at your express request a payment cannot be refunded under the Distance Selling Act.
Article 6. Limitation of liability
6.1. Except in case of intentional misconduct or gross negligence the liability of Crawler Insights shall be limited to the amount paid by you in the three months prior to the moment that the cause of the damage occurred.
6.2. Crawler Insights is in no event liable for indirect damages consequential damages lost profits missed savings or damages through business interruption.
6.3. Damages may only be claimed if reported in writing to Crawler Insights within no more than two months after discovery.
6.4. In the event of force majeure Crawler Insights is never required to compensate damages suffered by you. Force majeure includes events such as disruptions or unavailability of the internet telecommunication infrastructure power interruptions riots traffic jams strikes company disruptions interruptions in supply fires and floods.
Article 7. Term and termination
7.1. This agreement shall take effect when you use the service for the first time and shall then run for a period equal to the billing period agreed upon.
7.2. In the event that monthly billing has been selected the agreement can be terminated each month with a notice period of 1 month. In the event of annual and biannual billing the agreement may be terminated no later than one month before the end of the period.
7.3. Termination must take place via the account or as set out on the website.
7.4. You can export the data you store or process using the service at any time through the service interface.
Article 8. Changes to terms and conditions
8.1. Crawler Insights may change or add to these terms and conditions as well as any prices at any time.
8.2. Crawler Insights will announce the changes or additions through the service at least thirty days before they take effect.
8.3. If you do not want to accept a change or addition you can terminate the agreement up until the date the changes take effect. Use of Crawler Insights after the date of effect shall constitute your acceptance of the changed or added terms and conditions.
Article 9. Miscellaneous provisions
9.1. This agreement is governed by Dutch law.
9.2. Except to the extent determined otherwise by mandatory applicable law all disputes arising in connection with Crawler Insights shall be brought before the competent Dutch court for the principal place of business of Crawler Insights.
9.3. For any clause in these terms and conditions that demand that a statement must be done ‘in writing’ to be legally valid a statement by email or communication through the Crawler Insights service shall be sufficient provided that the authenticity of the sender can be established with sufficient certainty and the integrity of the statement has not been compromised.
9.4. The version of any communication of information as recorded by Crawler Insights shall be deemed to be authentic unless you supply proof to the contrary.
9.5. In the event that any part of these terms and conditions are declared legally invalid this shall not affect the validity of the whole of the agreement. The parties will in such an event agree on one or more replacement provisions that approximate the original intent of the invalid provision(s) within the limits of the law.
9.6. Crawler Insights is entitled to transfer its rights and obligations under this agreement to a third party as part of an acquisition of Crawler Insights or the associated business activities.
Contact details
LM Media
Han Hoekstrahof 123
1628 WT Hoorn
info@crawler-insights.com
Chamber of Commerce number: 57798257
Last updated: July 3, 2024
Start your 30 day free trial
Discover which bots are crawling your website and gain actionable insights to improve your crawlability.